Orders are packaged and shipped every Thursday.
We ship via Canada Post expedited delivery. Packages will arrive within 5 business days.
We offer in-studio pick up which you can select during check out.
These orders will be processed and ready for pick up on the following Saturday.
Pick up hours:
We do not offer international shipping at this time.
U + ME Home is not responsible for lost or stolen packages. If your package arrives damaged, you must let us know within 24 hours of receiving the item. Please confirm your address before submitting your order.
For all other inquiries:
You may return an item for a refund of the merchandise total within 15 days of delivery (or purchase for in-store pickup); all you need to do is ship the item back to us or return it to our location during studio hours.
Please return to:
U + ME Home
206B-1377 Hamilton St
Canada S4R 2B6
Flexible studio hours.
Please note, if you return an item, the return shipping is your responsibility and if your item was shipped, our initial shipping costs will be deducted from your total refund amount.
All custom furniture and lighting orders are subject to 15% restocking fee.
Items must be in original packaging and in their original state to be eligible.
U + ME Home is not responsible for lost or stolen packages.
Upon receipt, please inspect your order immediately for defects and issues. All defects and issues must be notified by email within 24 hours, and must include order number and images of the issue.
All sale and clearance items are final sale and cannot be returned or exchanged.